My husband and I found Heather on Zillow when we were looking for an investment property. We requested information for several Zillow listings and Heather was the fastest to respond. We are inexperienced in real estate but Heather was so great to make sure we understood the process and she even arranged for her associate to take us out for a whole afternoon to show us several houses and give us a tour around the area. Her associate had experience with appraisals/inspections so it was thoughtful of her to have him help us to avoid getting in over our heads with repairs. We found a house and were able to close in two weeks. Very happy with our experience and would recommend Heather Cook to anyone. She was always available for us even when she was out of town.